Developing Cornwall
As I am sure you would expect we all want to make The Metropole a better place and we, along with Andrea at The Fowey, have been tasked with increasing our quality scores from the AA. Part of our work has been talking to other owners and managers of four star hotels in Cornwall to see what they do and how they run their businesses.
We had our first two visits on Tuesday, we really couldn’t have picked a worse day with the rain lashing down on us. While the weather was cold the welcome we had from Toby at The Nare and Peter at Carlyon Bay was warm and very helpful. Some people might think it a little odd for competitors to share information like this but apart from being in different markets, we all want to see the quality of hotels in Cornwall improve as this helps us all. We got a very different perspective from both gentlemen but all was very useful, I hope you will see the results in our hotels over the coming months.
There are now something like 12 four star hotels in the Duchy so we can really go out and sell Cornwall as a high quality destination. Malcom Bell has taken over the reins at Visit Cornwall and we are expecting great things from him. We’re also very prepared to work with him to help him deliver his goals of increased visitors and an increase in the value this brings into the county.
