The Metropole Hotel

The Metropole Hotel Blog

“Have you got something hard in your trousers”

This isn’t what I would normally expect an 81 year old lady to ask but I did hear this said today.  Now I do owe this friend the duty of putting her question into context.  She was enjoying her family Christmas lunch here when she began feeling a little feint, luckily her doctor son was on hand to help her but she suddenly felt a lot worse which lead to me calling for an ambulance and the local first responders.

We had help from Sally and Alan very quickly and these two with their expertise and equipment added to the doctor’s and the ambulance technician grandson meant she was in good hands and was starting to feel a lot better.  Moving her wasn’t easy as she does suffer with arthritis but duly done.  Shortly the ambulance crew arrived, they wanted to run some tests so moved her onto the trolley and this was when the famous question was asked!

After a few checks in the ambulance the crew decided to take her to Treliske to be assessed by the cardiology team, I had a call from the doctor son then and one from another son later in the evening to say she was home again!  The concern from all my team was lovely to see, Adam kept in touch during the afternoon by text to see how she was getting on and we have all signed a card for her which I will try and deliver tomorrow.

What was lovely to see today was a strong family in action, we all read and hear so much about family structures breaking down with no-one looking after the needy ones but this is one good family and I look forward to seeing them here at the hotel shortly - if nothing else to finish their puddings!

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